privacy policy
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website buttnakedbody.com.au (Site) or directly from you.
Please read the Privacy Policy carefully. Please contact us if you have any questions, our contact details are at the end of the Privacy Policy.
You providing us with personal information indicates that you have had sufficient opportunity to access the Privacy Policy and that you have read and accept it.
We are committed to ensuring that your personal information is protected. If we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy policy and the Australian Privacy Principles.
If you do not wish to provide personal information to us then you do not have to do so, but it may affect your use of this website or the products and services offered on it.
We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are at all times aware of the current policy. This policy is effective from 14th May 2016.
How we collect your personal information?
We collect personal information in a number of ways, including:- directly from you, as you are willingly provide it to create an account or sign up for our newsletter;
- the shopping cart order form, if you choose to purchase as a guest;
- the Contact Us email form on buttnakedbody.com.au;
- other forms on buttnakedbody.com.au including the Naked Squad Form, Feedback Form, Register Your Interest Form and Job Application Form;
- competition entry forms, if you choose to enter;
- from third parties, that we utilise as part of our business processes; and
- via automated systems that collect usage, purchase patterns and other statistical data.
As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
What we do with your info?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
We collect and use the personal information for purposes including:
- to fulfil the delivery of products and services;
- to contact and communicate with you;
- to provide a more personalised experience, including answering any queries;
- to protect against fraud and theft;
- to provide information on news, events and promotions;
- to enter into optional competitions, including contacting you if you are a winner;
- to better understand your needs, enabling us to improve our products and services;
- for internal record keeping;
- for market research and business development including website development;
- marketing including direct marketing; and
- to send you promotional information about third parties that we think may be of interest to you.
The information we collect is confidential and unless you consent, it will not be used or disclosed for any purpose that is unrelated to the reasons for which it was collected.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@buttnakedbody.com.au
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We may disclose personal information:
- for the purpose of providing services to customers;
- to credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them;
- to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Cookies & Web Beacons
We may use cookies on this Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may use web beacons on this Site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Complaints
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach then please email us at hello@buttnakedbody.com.au setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions + Contact
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact hello@buttnakedbody.com.au